Nina is our Mental Health and Wellbeing Coach using coaching skills to support people to make conscious and informed health choices, change behaviours and encourage proactive management and prevention of illness. The coaching process focuses on any mental health, physical health, wellbeing and lifestyles changes the patient’s wishes to make such as:
Life events impacting wellbeing; bereavement, relationship, illness etc.
Long term conditions impacting wellbeing and mental health.
Patients who are carers
Low mood & self esteem
Loneliness and Isolation
Anxiety, depression, stress
Interpersonal relationships problems
Nutrition, movement, sleep and lifestyle goals.
Benefits to patients:
Support and motivate patients to explore the area of their lives which they feel needs improvement.
Help to set clear goals and actions to move forward.
Offer session-based plan of 6-8 session but more can be provided if deemed necessary and beneficial by the coach.
To aim to increase patients’ motivation, knowledge, skills and confidence to better manage their own health and wellbeing.
EMDR (Eye Movement Desensitisation and Reprocessing)
Eye Movement Desensitisation and Reprocessing is a comprehensive psychotherapy that helps you process and recover from past experiences that are affecting your mental health and wellbeing. This service can be accessed through referrals by a clinician at the surgery. This could include:
Traumatic event causing symptoms (e.g. bereavement, hospitalisation, separation, domestic violence, job loss, COVID, accident, assault, sexual assault in adulthood)
Marcela is our Mental Health Practitioner here at the surgery. Mental Health Practitioner support adults whose needs cannot be met by talking therapies. She offers support to patients with more complex concerns such as:
Depression, anxiety, PTSD at any level of severity
Suicidal thoughts
Self-harm
Patients with new or long-term Mental Health diagnosis/concerns currently at mild-moderate level
Step down support when discharged from secondary care services or crisis team.
Benefits to patients:
More complex concerns can be addressed in primary care by a clinician who specialises in helping with Mental Health.
Patients can access step down support when discharged from other services.
Patients can have more continuity of care in with their mental health concerns.
Able to refer patients to a doctor if appropriate.
Mind Enhanced Recovery Workers
We have two MIND workers; Charlotte and Rosie, here at the surgery helping us support our patients through face-to-face appointments or telephones calls. They support a wide range of people from ages 14 and over, including those with ill mental health and those caring for people with ill mental health, such as people: with one or more long-term conditions, who need support with their mental health, who are lonely or isolated, who have complex social needs which affect their wellbeing.
Social Prescriber Link Workers
We have our own Social Prescriber here at Acle Surgery; Theresa. Social Prescribing is the link between the practice and organisations that can support patients. Example of social prescribing can include:
Abuse / Exploitation
Benefit advice & application
Blue badge applications
Carers support
Dementia/Memory loss
Employment/learning opportunities
Debt/budget advice
Health
Home Adaption/assistive Technology
Housing
Local opportunities for leisure interests
Low level legal advice
Long term conditions management/support
Social isolation
Substance issue
Support on parenting /childcare
Transport
Wellbeing
Benefits to patients:
People with Long Term Conditions and their carers benefit from access to additional, non-clinical support options via primary care.
Patients offered practical support, advice and guidance to get back on track when they are experiencing difficulties.
Patients experience positive outcomes associated with their health and wellbeing.
Patients can become less socially isolated and more independent.
Able to refer patients to appropriate VCS (voluntary, community and social enterprise) services.
Non-NHS Services
There are certain services not covered by the NHS and for which we make a charge. Details of these are displayed in the surgery.
If you require a medical examination for a special purpose, please inform the receptionist when you request an appointment so we can allow more time and inform you if a fee is payable.The receptionist will advise the appropriate fee following your consultation. For an indication of the charge which may apply you may wish to view the current fee list.
Please note that a minimum of a 30 minute appointment is necessary for all driving medicals and reports (HGV, PSV or taxi).
For your convenience a debit card machine is available for payment of fees.
Health Visiting
The Health Visitor based at Brundall surgery, works mainly with families and focus on expectant mothers and children under five years old. Their role includes health promotion, health education, developmental clinics, pre-school immunisations, advice and support. The health visitors work in your home and in the health centre.
You can contact the health visitor on 01603 712255 between 09:00 and 17:00, Monday to Friday.
Other services include
Minor surgery
Contraceptive services
Smoking Cessation advice
Minor Injury
Family Planning Services
All our doctors provide contraceptive services and advice.
Coils and implant insertions appointments are available on Wednesdays.
Emergency Contraception
We deal with requests for emergency contraception in strictest confidence, including requests from patients aged under 16. We will offer you a choice of contraceptive methods where possible but you can see the doctor or nurse on an emergency basis.
You can also go to the casualty department of the James Paget Hospital to be treated if you prefer. The sooner you get treatment, the better the chance of success.
Vaccinations and Immunisations
Many childhood illnesses (such as mumps, measles and rubella) are easily prevented through vaccinations. We have a full range of vaccinations available at this surgery, and we will be inviting you to bring your child along at appropriate stages in your child’s development.
You should make sure that your child completes the full course of immunisations to protect them from unnecessary illness.
The doctors, practice nurse or health visitor will happily answer any queries you may have about immunisation and vaccination.
The midwife based in the community works from our health centre. Her role is to help expectant mothers with all aspects of health care during and after their pregnancy. We hold antenatal and postnatal clinics at the health centre and there is an appointment system.
