What do we do with your information?
- Refer you to other healthcare providers when you need other service or tests
- Share samples with laboratories for testing (like blood samples)
- Share test results with hospitals or community services (like blood test results)
- Allow out of hours or extended hours GPs to look at your health record when you are going to an appointment
- Send prescriptions to a pharmacy
- Text patients in relation to healthcare services
- Samples are provided to the courier for delivery to pathology
- Share reports with the coroner
- Receive reports of appointments you have attended elsewhere such as with the community nurse or if you have had a stay in hospital
- Produce medical reports on request from third parties such as the DVLA or your employer
- Movement of Patient records to Primary Care Support England
What else do we do with your information?
Along with activities related directly to your care, we also use information in ways which allow us to check that care is safe and provide data for the improvement and planning of services.
- Quality / payment / performance reports are provided to service commissioners
- As part of clinical research – information that identifies you will be removed, unless you have consented to being identified
- Undertaking clinical audits within the practice
- Supporting staff training
- Incident and complaint management
CCTV is in placed covering the outside areas of our practice.
It has been installed solely for the safety and security of our patients and staff, to prevent and deter crime.
Images are recorded 24 hours a day and stored on the hard drives of the recording devices that are situated in secure areas and only the practice managers and those delivering technical support services will have access to the system.
The CCTV only records images and does not record audio.
All CCTV recordings are stored on our recording devices for 14 days before being deleted.
There are signs in the practice telling you that CCTV is in place.
We will only ever share information with the relevant authorities in connection with the safety and security of patients and staff and will not share with any other third parties.
Visitors to the practice have the right to request to see images of themselves on CCTV as part of a request made under the privacy legislation. Like all subject access requests, it should be made in writing.
We have followed the CCTV guidelines produced by the Information Commissioners’ Office.
This practice records the calls coming into and going out of the practice.
It has been installed solely for training and monitoring purposes.
Recordings are retained for indefinitely and stored on the hard drives of the recording devices that are situated in secure areas and only the practice managers and those delivering technical support services will have access to the system.
Sharing when Required by Law
Sometimes we will be required by law to share your information and will not always be able to discuss this with you directly. Examples might be for the purposes of detection or prevention of crime, where it is in the wider public interest, to safeguard children or vulnerable adults, reporting infectious diseases or where required by court order.